Shipping Policy

At ROSE SUMMIT STRATEGIES LLC, we strive to deliver your premium blankets and bed sheets promptly and securely. This Shipping Policy outlines our shipping procedures, costs, delivery times, and other details to ensure a smooth shopping experience. By placing an order on www.rosesummitstrategies.com, you agree to the terms of this policy.

1. Shipping Destinations

We currently ship to:

  • All 50 states in the United States, including Alaska and Hawaii.

  • Select international destinations (please check availability at checkout).

If your location is not listed, please contact us at [email protected] to inquire about shipping options.

2. Shipping Costs

  • Domestic Shipping: Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. We offer free standard shipping on orders over $75 within the continental United States.

  • International Shipping: Costs vary depending on the destination and order details. Additional customs duties, taxes, or fees may apply, which are the responsibility of the customer.

  • Promotional Offers: From time to time, we may offer free or discounted shipping promotions, which will be clearly stated at checkout.

3. Processing and Delivery Times

  • Order Processing: Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order is processed.

  • Delivery Times:

    • Standard Shipping (U.S.): 3-7 business days after processing.

    • Expedited Shipping (U.S.): 1-3 business days after processing (available at an additional cost).

    • International Shipping: 7-21 business days, depending on the destination and customs clearance. Delays may occur due to local regulations.

  • Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, holidays, or carrier issues.

4. Shipping Carriers

We partner with trusted carriers such as USPS, FedEx, and UPS for domestic shipments, and reliable international couriers for global deliveries. The carrier used will be indicated at checkout and in your shipping confirmation email.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to monitor your package’s progress. If you do not receive this email or have trouble tracking your order, please contact us at [email protected].

6. Shipping Address Accuracy

  • You are responsible for providing a complete and accurate shipping address at checkout. We are not liable for delays, lost packages, or additional costs due to incorrect address information.

  • If an order is returned to us due to an undeliverable address, we will contact you to confirm the correct address. Additional shipping fees may apply for reshipment.

7. Lost or Damaged Packages

  • Lost Packages: If your package is confirmed lost by the carrier, please contact us within 30 days of the shipping date. We will work with the carrier to resolve the issue and may offer a replacement or refund at our discretion.

  • Damaged Packages: If your order arrives damaged, please notify us within 7 days of delivery with photos of the damage. We will provide a replacement or refund in accordance with our Return Policy [link to Return Policy].

8. International Shipping Considerations

  • Customs and Duties: International orders may be subject to import duties, taxes, or fees imposed by your country. These are not included in our shipping costs and are your responsibility.

  • Customs Delays: We are not responsible for delays caused by customs processing, which vary by country.

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