At ROSE SUMMIT STRATEGIES LLC, we want you to be completely satisfied with your purchase of our premium blankets and bed sheets. If you’re not fully happy with your order, we’re here to help with our hassle-free return policy. Please review the details below to understand our return process, eligibility, and requirements.

1. Return Eligibility

You may return products purchased from www.rosesummitstrategies.com under the following conditions:

• Timeframe: Returns must be initiated within 30 days from the delivery date.

• Condition: Products must be unused, unwashed, and in their original condition with all tags, packaging, and accessories included.

• Proof of Purchase: A valid order number or receipt is required to process your return.

• Exclusions: Personalized or custom-made items, final sale items, and gift cards are not eligible for return.

2. How to Return a Product

To initiate a return, please follow these steps:

1. Contact Us: Email our customer service team at [email protected] with your order number, the item(s) you wish to return, and the reason for the return.

2. Receive Return Authorization: We will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label (if applicable) within 2-3 business days.

3. Package Your Return: Securely pack the item(s) in the original packaging, including the RMA number inside the package.

4. Ship the Return: Drop off the package at the designated shipping carrier using the provided label. Retain the tracking number for your records.

5. Processing: Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund. Approved refunds are processed within 7-10 business days.

3. Refunds

• Refund Amount: Eligible returns will be refunded to the original payment method for the purchase price of the item(s), excluding original shipping costs unless the return is due to our error (e.g., defective or incorrect item).

• Processing Time: Refunds typically appear in your account within 7-10 business days after processing, depending on your payment provider.

• Defective or Incorrect Items: If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will cover return shipping costs and provide a full refund or replacement at no additional cost.

4. Exchanges

We currently do not offer direct exchanges. To exchange an item, please return the original product following the steps above and place a new order for the desired item on our Site. This ensures faster processing and availability.

5. Return Shipping Costs

• Customer-Initiated Returns: You are responsible for return shipping costs unless the return is due to our error.

• Our Error: For defective, damaged, or incorrect items, we provide a prepaid return shipping label at no cost to you.

6. International Returns

For international orders, please contact [email protected] for return instructions. International customers are responsible for return shipping costs and any applicable customs duties or fees, unless the return is due to our error.

7. Non-Returnable Items

The following items cannot be returned:

• Products marked as “final sale” at the time of purchase.

• Used, washed, or damaged items (unless defective upon receipt).

• Custom or personalized products.

• Gift cards or promotional vouchers.